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Customer #personas are an extremely powerful business tool that can be used to put your #customer at the heart of your business helping to improve your #customerexperience, strengthen your #marketing #strategy and stay ahead of your competitors. Do you really know and understand who your customers are?
#fuzeresearch #housebuilding #housebuilders #housebuildersuk #customerfirst #housebuilder #propertydeveloper #propertydevelopers #customerdriven #construction #businesssuccess #research #customerinsights #knowyourcustomer
#fuzeresearch #housebuilding #housebuilders #housebuildersuk #customerfirst #housebuilder #propertydeveloper #propertydevelopers #customerdriven #construction #businesssuccess #research #customerinsights #knowyourcustomer
As organisations increasingly focus on employee experience, what does it mean, what are the benefits and do you have the systems in place to do it so that it can have a real impact on your business and help to drive a high-performance culture?
#fuzeresearch #employeeexperience #housebuilders #housebuildersuk #businesssuccess #businessperformance #continuousimprovement #culture #continuouslearning #employeeengagement #empoweremployees
#fuzeresearch #employeeexperience #housebuilders #housebuildersuk #businesssuccess #businessperformance #continuousimprovement #culture #continuouslearning #employeeengagement #empoweremployees
Productivity is a key driver for many businesses but achieving a high level of #productivity can be challenging.
Employees play a key role in the productivity of any business and their satisfaction can be linked to productivity levels.
Are you measuring your employee satisfaction in a meaningful way to help drive your business success?
#fuzeresearch #employeesatisfaction #employeeengagement #productivityimprovement #culture #developers #construction #housebuilders #housebuildersuk #highperformanceculture #continuousimprovement #research #productivity
Employees play a key role in the productivity of any business and their satisfaction can be linked to productivity levels.
Are you measuring your employee satisfaction in a meaningful way to help drive your business success?
#fuzeresearch #employeesatisfaction #employeeengagement #productivityimprovement #culture #developers #construction #housebuilders #housebuildersuk #highperformanceculture #continuousimprovement #research #productivity
Are you engaging with communities in an effective way?
Working and engaging with communities when doing any kind of development is essential, but making sure that everyone has the opportunity to be involved can be challenging.
#fuzeresearch #propertydevelopers #housebuilders #housebuildersuk #buildingcommunities #housebuilding #customerdriven #customerinsights #continuousimprovement #communitydevelopment #communitydeveloper
Working and engaging with communities when doing any kind of development is essential, but making sure that everyone has the opportunity to be involved can be challenging.
#fuzeresearch #propertydevelopers #housebuilders #housebuildersuk #buildingcommunities #housebuilding #customerdriven #customerinsights #continuousimprovement #communitydevelopment #communitydeveloper
Are you measuring social sustainability?
Social #sustainability is one of the most important factors to be considered when developing #homes and #communities but it is also one of the most difficult areas to measure.
#fuzeresearch #buildingcommunities #customerexperience #socialsustainability #housebuilders #housebuilding #buildbackbetter #proptech #customerdriven #customerinsights #commercialdevelopment #urbanplanning #urbanregenerations #urbandevelopment #competitiveedge
Social #sustainability is one of the most important factors to be considered when developing #homes and #communities but it is also one of the most difficult areas to measure.
#fuzeresearch #buildingcommunities #customerexperience #socialsustainability #housebuilders #housebuilding #buildbackbetter #proptech #customerdriven #customerinsights #commercialdevelopment #urbanplanning #urbanregenerations #urbandevelopment #competitiveedge
We’re proud to be working with the @festivalofthrift as they have a strong ethos based around sustainability and creating an inclusive community by inspiring people to be creative and explore ways in which we can all make small changes to make a difference for the future of our planet.
We’ve worked closely with them over a number of years to help them understand who their audience is and what motivates them, providing strategic insights to improve their marketing messaging, know what areas to improve and how to grow supporting the long-term vision of the festival.
#testimonial #insights #research #clientsuccess #knowyourcustomer #impact #marketing #strategy #sustainability #community #actionplan #strategicplanning #strategicmarketing #marketing #ROI #improvement #future
We’ve worked closely with them over a number of years to help them understand who their audience is and what motivates them, providing strategic insights to improve their marketing messaging, know what areas to improve and how to grow supporting the long-term vision of the festival.
#testimonial #insights #research #clientsuccess #knowyourcustomer #impact #marketing #strategy #sustainability #community #actionplan #strategicplanning #strategicmarketing #marketing #ROI #improvement #future
What can you do to foster a sense of community?
Building houses is about more than just buildings, it’s about building #homes and #communities for now and the future where people feel happy and safe and a sense of belonging.
#fuzeresearch #buildingcommunities #customerexperience #socialsustainability #housebuilders #housebuilding #buildbackbetter #proptech #customerdriven #customerinsights #research #housebuildersuk #housetohome
Building houses is about more than just buildings, it’s about building #homes and #communities for now and the future where people feel happy and safe and a sense of belonging.
#fuzeresearch #buildingcommunities #customerexperience #socialsustainability #housebuilders #housebuilding #buildbackbetter #proptech #customerdriven #customerinsights #research #housebuildersuk #housetohome
Do you have the right balance between quality and quantity?
With the introduction of the New Homes Quality Board and the New Homes Ombudsman and an ever-increasing spotlight on improving the quality of new build homes have you found the right balance to keep your customers satisfied and protect your brand?
#fuzeresearch #customersatisfaction #housebuilders #Proptech #customerinsights #newhomes #businessimprovement #highperformanceculture #customerdriven #NHQB #housebuildersuk
With the introduction of the New Homes Quality Board and the New Homes Ombudsman and an ever-increasing spotlight on improving the quality of new build homes have you found the right balance to keep your customers satisfied and protect your brand?
#fuzeresearch #customersatisfaction #housebuilders #Proptech #customerinsights #newhomes #businessimprovement #highperformanceculture #customerdriven #NHQB #housebuildersuk
Are you meeting your customer’s expectations when they move into their new homes?
With the impending introduction of the New Homes Quality Board (NHQB) and the ever-increasing pressure to deliver high quality new homes, understanding your customer’s expectations has never been more important.
SO WHAT SUMMARY?
➡️ Monitoring customer complaints is valuable for predicting future business performance. It is directly linked to improving annual sales growth and gross margin.
#fuzeresearch #customerexpectations #housebuilders #NHQB #Proptech #customersatisfaction #brandreputation #newhomes #research #businessperformance
With the impending introduction of the New Homes Quality Board (NHQB) and the ever-increasing pressure to deliver high quality new homes, understanding your customer’s expectations has never been more important.
SO WHAT SUMMARY?
➡️ Monitoring customer complaints is valuable for predicting future business performance. It is directly linked to improving annual sales growth and gross margin.
#fuzeresearch #customerexpectations #housebuilders #NHQB #Proptech #customersatisfaction #brandreputation #newhomes #research #businessperformance
Are you focused on continuous improvement?
For a business to grow and succeed it is important to continually improve but knowing where improvements need to be made can be challenging. Asking the right questions that deliver high-impact actions that inspire a customer-driven culture of continuous learning has never been more important.
FUZE undertook a qualitative content analysis of the key CEO statements about customer satisfaction in the housebuilding sector. Source: HBF (2016-2020) and reviewed the Wilson, Briefing paper Aug 2020. New-build housing: construction defects - issues and solutions (England). The below is an interpretation of these sources.
#continuousimprovement #continuousimprovementculture #impact #customerjourney #culture #research #housebuilder #housebuilders #innovate #proptech
For a business to grow and succeed it is important to continually improve but knowing where improvements need to be made can be challenging. Asking the right questions that deliver high-impact actions that inspire a customer-driven culture of continuous learning has never been more important.
FUZE undertook a qualitative content analysis of the key CEO statements about customer satisfaction in the housebuilding sector. Source: HBF (2016-2020) and reviewed the Wilson, Briefing paper Aug 2020. New-build housing: construction defects - issues and solutions (England). The below is an interpretation of these sources.
#continuousimprovement #continuousimprovementculture #impact #customerjourney #culture #research #housebuilder #housebuilders #innovate #proptech